Matt Jones wrote: ↑Mon Aug 12, 2019 5:20 pmI am just seeing your message. Our tech team made a tweak last week that might have had an effect on some accounts. Please send an email to firstname.lastname@example.org and someone in our customer service will be able to get your account corrected.SDHog wrote: ↑Mon Aug 12, 2019 3:52 pmYes, you are supposed to be a paid subscriber.. and I am. But for 4 of the last 7 days no access to the forums (insider ones). I can read the articles but not access the forums. If we don't have resolution by tomorrow I'm cancelling the membership and looking for a refund. This is just crazy.. I mean just delete and recreate my account.. can't be that hard and if it is I"d find a new IT solution.MikeinDallas wrote: ↑Mon Aug 12, 2019 11:44 amTheoretically aren't you supposed to be a paid subscriber to view/post on the insider boards? Altho it seems this functionality gets turned on/off at various times of the year. I not a subscriber but have been able to view/post to insider boards but since Aug 1 have not been able to.
Matt, or a mod, can you put the email you posted above in the FAQ’s under login problems? I have issues sometimes and I’m sure this email would save a ton of headache